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Administration Staff:
PART TIME
We are a family run well-established physiotherapy clinic located in Tarragindi for over 30 years dedicated to providing high-quality care to our patients. We are a team of five physiotherapists seeking a motivated and friendly Clinic Administrator to join our team and assist in the smooth operation of our clinic.
Key Responsibilities:
- Patient Management: Greeting patients, scheduling appointments, managing the patient booking system, and confirming appointments.
- Administrative Support: Managing patient records, processing insurance claims, and handling clinic correspondence.
- Communication: Answering phone calls and emails, providing information to patients, and assisting with any patient inquiries.
- Billing & Payments: Handling payment processing, invoicing, and managing financial records.
- Clinic Operations: Ensuring the clinic is clean, organized, and stocked with necessary supplies. Assisting with clinic marketing and social media when required.
- Collaboration: Supporting the physiotherapy team and ensuring a smooth workflow for therapists and patients.
Qualifications:
- Proven experience as a Clinic Administrator, Medical Receptionist, or in a similar role (preferably within the healthcare sector).
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office and clinic management software (e.g., Cliniko, PPMP).
- A friendly and professional demeanour with a strong patient-first attitude.
- Attention to detail and the ability to handle confidential information.
- Previous experience in physiotherapy clinics or healthcare settings is an advantage but not mandatory.
How to Apply:
Please send your resume and cover letter to admin@wellershillphysio.com.au with the subject line “Physiotherapy Clinic Administrator Application.” We look forward to hearing from you!
