Terms & Conditions
Services
At Wellers Hill Physiotherapy, we provide evidence-based treatment for a wide range of conditions, including:
Headaches & Migraines
Back, Neck, Jaw & Facial Pain
Sports & Running Injuries
Upper & Lower Limb Injuries
Post-Surgical Rehabilitation
PD Warrior® Parkinson’s Exercise Program
Payment & Claims
We accept:
EFTPOS, Credit Card & Cash
HICAPS (on-the-spot private health claiming)
We also support:
Medicare Chronic Disease Management (with GP referral)
WorkCover Queensland
Compulsory Third Party (CTP) claims
Department of Veterans’ Affairs (DVA)
Cancellation Policy
Please provide at least 8 hours’ notice if you need to cancel or reschedule your appointment. A $60 cancellation fee applies to late cancellations and missed appointments.
Privacy Policy
At Wellers Hill Physiotherapy, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act.
Information We Collect
We may collect personal information that you provide when you:
Complete a contact or enquiry form
Book an appointment
Contact us by phone, email or through our website
We may also collect website usage information through cookies and analytics tools to help improve our website and services.
How We Use Your Information
We use your information to:
Respond to enquiries and provide our services
Manage appointments and communicate with you
Send updates or marketing communications if you have chosen to receive them
Meet our legal and regulatory obligations
You can opt out of marketing communications at any time.
Sharing Your Information
Your personal information is kept confidential and will only be shared where necessary, including with:
Service providers who support our business operations
Health professionals or insurers where required for your care or claims
Government authorities where required by law
We do not sell your personal information.
Cookies & Website Analytics
Our website uses cookies and services such as Google Analytics to understand how visitors use our website and improve its performance. You can manage or disable cookies through your browser settings.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. While we use secure systems, no method of internet transmission is completely secure.
Your Rights
You may request access to or correction of your personal information at any time. You may also withdraw your consent to receive marketing communications.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Wellers Hill Physiotherapy
4/15 Denham Terrace
Wellers Hill QLD 4121
Phone: (07) 3892 7501
